NORC Community Coordinator

NORC Community Coordinator 

(Naturally Occurring Retirement Community) 

Part-Time 

The NORC (Naturally Occurring Retirement Community) Community Coordinator will champion the NORC Model of integrated health and social care in buildings that have a high density of aging adults by working to build and maintain relationships of trust, empathy, and mutual support with aging adults, and support and grow a thriving resident-led community.  

Reporting to the Director, Community Wellness Services, the NORC Community Coordinator will be responsible for supporting aging adults to continue living safely with dignity and independence by creating socially connected communities. Working alongside resident leaders includes planning, developing, organizing, and coordinating in-building programming, responding to aging adults’ needs, liaising with NORC service partners, and facilitating inclusive community building activities.  

Responsibilities include but are not limited to: 

• Plans, organizes, and coordinates activities at the NORC site to support the growth of an aging-in-place community, including resident-led initiatives and participatory decision-making; 

• Works to strengthen relationships among residents and foster a culture of mutual support through dialogue, events, and community-building activities; 

• In collaboration with the Director, gathers ongoing resident feedback to support continuous improvement of programs and services; 

• Supports the identification of residents’ health, social, and wellness needs; 

• Ensures learning and navigation resources are available to assist aging adults with health information and community supports; 

• Collaborates with community partners to support the NORC Integrated Health and Social Care Model; 

• Acts as the primary contact for building management on matters related to NORC residents and escalates issues or concerns to the Director as appropriate; 

• Provides training and support to resident ambassadors and volunteer groups on community capacity-building and long-term sustainability initiatives; 

• Maintains ongoing documentation and reporting related to resident interactions and program outcomes, ensuring confidentiality in accordance with CCD policies; 

• Performs all duties in compliance with the Ontario Occupational Health and Safety Act and related regulations and follows all organizational health and safety policies and procedures, including the appropriate use of Personal Protective Equipment (PPE) as required.